Start with health and safety
Seek appropriate medical attention and follow the advice of treating professionals. If there is an immediate danger, contact emergency services. Legal and insurance questions are easier to address after urgent safety needs are handled.
Evidence to preserve
Save the trip receipt, app messages, pickup and drop-off details, driver and vehicle information, report number, photos, and witness contacts. Keep original files where possible and write down what you remember without filling gaps with assumptions.
People and organizations to identify
A driver, platform, another motorist, vehicle owner, airport or property operator, and insurers may have different roles. The facts and applicable law determine whether any person or organization is legally responsible.
Questions for an Injury Law Firm
Ask what coverage may be implicated and what trip, driver, and insurer records should be preserved.
Timing can matter
Filing periods and special notice rules vary by state, claim type, and possible defendant. A general guide cannot calculate a deadline. Ask a lawyer licensed in the relevant state promptly about the facts.